Camdeboo Day Spa Etiquette

 

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Aqua lounge

With its heated and wet facilities Camdeboo Day Spa’s Aqua Lounge has been designed to take full advantage of the therapeutic benefits of hydrotherapy and heat. The Aqua Lounge can be enjoyed at leisure to achieve complete relaxation. Use of the Aqua lounge is complimentary to any GUEST making use of the Spa, as well as hotel GUESTS.

Swimwear must be worn at all times while making use of the Aqua Lounge, outdoor pool or Jacuzzi.

Gift vouchers

Treatments and Spa Packages make wonderful gifts for family and friends. Gift vouchers can be purchased for any monetary value. Add one of our signature MILK products, stylishly wrapped, to present the ultimate pamper gift.

Spa reservations

We recommend that your reservation is made in advance to ensure that your chosen times are available. Walk-in bookings welcome and are subject to availability. Credit card, voucher or hotel details will be taken at the time of booking. A visit to Camdeboo Day Spa will make a great outing for friends celebrating a special occasion or colleagues taking a break together.

Cancellation policy

We would be grateful if resident GUESTS would make any changes or cancellations at least 12 hours prior to the scheduled treatment time. We request that day GUESTS observe a 24 hour treatment change or cancellation notice period. Treatments cancelled after this time will incur a cancellation tariff of 100%. If you wish to change or cancel an appointment, please contact the Camdeboo Day Spa directly.

Children

Camdeboo Day Spa welcomes all young adults over the age of 16 to enjoy Spa treatments and make use of the facilities.

Treatments

All Camdeboo Day Spa Treatments are carefully planned to accommodate the needs of each GUEST. Please note that as a courtesy to all our GUESTS a prompt appointment schedule is adhered to. Late appointments will be completed in the allocated time and the fee will remain unchanged. Allow enough time for your experience and arrive 30 minutes prior to your appointment, so we can record your current spa needs and details, offer you refreshments and the opportunity to enjoy a relaxing steam or shower before your treatment. Prices are subject to change without prior notice.

Special requirements

We always strive to make every visit to Camdeboo Day Spa a relaxing and enjoyable experience. Please help us by informing your therapist if you have any allergies, injuries or may be pregnant. Should your chosen treatment be unsuitable we will gladly assist and advise on a safer alternative. Our STAFF will be pleased to offer any assistance if you have mobility difficulties or other special requirements.

Points of Safety

Trained STAFF are on duty in the Spa, but we have no dedicated lifeguards watching the pools and other wet areas. If you suffer from high blood pressure, have recently been unwell or believe you may be pregnant, you should not use the steam room, sauna, and outdoor Jacuzzi or sensation showers. It is important that you shower before and after using the Aqua Lounge and pool area. No glass of any sort is permitted in the Aqua Lounge or Jacuzzi.

Lockers

For your convenience, a robe, slippers and towels are provided. While Camdeboo Day Spa provides lockers, it is recommended that you leave valuables at home. Camdeboo Day Spa does not assume liability for valuables.