Camdeboo Day Spa Etiquette

 

In an effort to maintain our high standard of exclusivity, Camdeboo Day Spa requests that all guests respect our etiquette in order to ensure a pleasant spa experience for all who are visiting our facilities.

Please note that Camdeboo Day Spa welcomes all guests over the age of 16 years old.

 Complimentary aqua facilities

Camdeboo Day Spa’s aqua facilities, i.e. sensation showers, steam room, sauna, outdoor swimming pool, Jacuzzi, etc., are designed to ensure we can offer our clients the benefits of hydrotherapy and heat. With the use of these facilities being complimentary to both African Pride Irene Country Lodge guests as well as those visiting the Camdeboo Day Spa, we request that appropriate swimwear be worn at all times.

Spa reservations

Whilst we welcome walk-in bookings, please note that these can only be catered for subject to availability. To avoid disappointment, we recommend a reservation is made in advance to ensure that we can assist with your preferred times where possible. Credit card, voucher or hotel details will be taken at the time of booking.

Cancellation policy

We understand that sometimes an appointment needs to be cancelled or changed. In an effort to ensure we can assist, we request that should day visitors to Camdeboo Day Spa need to alter their booking that they do so at least 24 hours prior to the scheduled treatment time. Guests staying at African Pride Irene Country Lodge are asked to advise at least 12 hours prior to the scheduled treatment time should they need to alter their booking.

Please note that treatments cancelled after these guidelines will incur a 100% cancellation tariff.

Scheduled treatment times

As a courtesy to all our guests visiting Camdeboo Day Spa, please understand that we adhere to a prompt treatment schedule. Late arrivals will be completed within the scheduled treatment time and full payment will be due. We advise arrival 30 minutes prior to your scheduled treatment time in order for us to record your current spa needs and details, offer you refreshments and the opportunity to enjoy our complimentary facilities prior to your treatment.

Spa menu and price list

Please note that our current menu and price list is valid from 1 September 2017 to 31 August 2018. Prices are subject to change without prior notice.

Special requirements

In an effort to make every guest’s visit to Camdeboo Day Spa a relaxing and enjoyable experience, please ensure you inform your therapist of any allergies, injuries or if you may be pregnant. Should your chosen treatment be unsuitable due to any of the above, we will gladly assist and advise on a safer alternative.

Our staff are also on hand to offer assistance should you have mobility difficulties or any other special requirements.

Points of safety

Although we always have trained staff on duty at Camdeboo Day Spa, please note that there are no dedicated lifeguards for the pool and aqua areas.

If you suffer from high blood pressure, have recently been unwell or believe you may be pregnant, it is advisable not to use the steam room, sauna, jacuzzi and sensation showers.

It is important that all guests who wish to use the aqua and pool areas are to shower before doing so as well as afterwards.

Please note that no glass of any sort is permitted in the aqua areas and the jacuzzi.

Lockers

For your convenience, a robe, slippers and towels are provided. Camdeboo Day Spa provide lockers to our guests to store their clothing and bags however, it is advisable to leave all valuables at home. Camdeboo Day Spa will not be held accountable for any loss or damage to valuables brought onto the premises.

Operating from 08h00 to 21h00 6 days a week and on Sunday’s we are open from 08h00 to 19h00, you will easily find a time to visit that suites your schedule. We invite you to browse our exclusive offers and treatment menu.

With a philosophy to create a sense of balance with gracious culture steeped in hospitality, where high levels of service and attention to detail guarantee a sense of relaxation and inspiration, Camdeboo Day Spa looks forward to welcoming you.